One of the best applications of technology we’ve found is Ravio’s virtual site visit platform. We’re now using it regularly, and it’s especially useful when we’re all trying to keep our distance.
The technology allows us to see what’s happening at a customer’s site, and often we can solve an issue without being physically present. Ravio does away with the fact-finding call out, saves time and saves money all round. And if the issue does require a visit, we can be fully prepared as we know what to expect.
This platform requires no software, technical knowledge or downloads. If there’s something you want our assistance with, we’ll send you an invite to a live video conference where you can record images and video and we can draw, annotate and point out actions required. Everything’s auditable too so you’re completely protected.